Support for Existing Hearing Aids
Bought Your Hearing Aids Elsewhere?
If you already wear hearing aids but feel they are not performing as well as they should, Somerset Hearing may be able to help.
We understand that not every hearing aid journey is straightforward. Your hearing aids may not have been set up correctly, your original provider may no longer be available, or you may simply need trusted local support to keep them working at their best.
Our hearing aid aftercare service in Taunton is designed to give you professional advice, practical support and greater confidence in your existing devices.
Who Is This Service For?
Our aftercare packages are ideal for:
Hearing aid users who have lost confidence in their original provider
Those who have moved to Somerset and need a local hearing clinic
Experienced users who bought hearing aids without ongoing aftercare
Anyone who needs help with fine-tuning, settings or general hearing aid support
We can usually support hearing aids from major recognised manufacturers, including Phonak, Oticon, ReSound, Signia, Unitron, Widex and Bernafon.
Please note, we are unable to provide aftercare for NHS-issued hearing aids.
What Can We Help With?
Depending on your hearing aids and your needs, we may be able to help with:
Hearing aid fine-tuning
Reprogramming and software adjustments
Hearing tests and updated hearing assessments
Advice on comfort, clarity and everyday use
Troubleshooting common issues
Guidance on whether your current hearing aids are still suitable
Our aim is to help you get the best possible performance from your existing hearing aids.
Expertise That Makes a Difference
Pricing and Aftercare Options
Annual Aftercare Package
£250 per year
A great option if you would like regular support and peace of mind throughout the year. This package includes your hearing test, up to five fine-tuning appointments and professional advice to help keep your hearing aids performing at their best.
Pay As You Go Appointments
£80 per appointment
Ideal if you only need occasional support or would like a one-off review of your current hearing aids. Each appointment includes professional advice, troubleshooting and adjustments where possible, based on your hearing aids and needs.
What Is Included?
Our aftercare covers our professional time and expertise, including hearing aid checks, software adjustments, reprogramming where possible, fine-tuning and advice on getting the best from your devices.
What Is Not Included?
Consumables such as batteries, wax guards, domes, receivers and tubes are not included. Manufacturer repair costs are also not included if your hearing aids need to be sent away.
Our Honest Recommendation
For most people, the best long-term value is to buy hearing aids with full aftercare included from the start. This gives you peace of mind, ongoing support and regular adjustments as your hearing needs change.
At Somerset Hearing, full aftercare is included with all new hearing aids we provide, helping you feel supported well beyond your fitting appointment.
Visit Somerset Hearing
Book a Hearing Aid Aftercare Appointment
If you bought your hearing aids elsewhere and would like professional support, book an appointment with Somerset Hearing.
We will assess your hearing, review your current devices and let you know honestly whether we can help.